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Hickory Solutions365

Scalable Solutions. Global Coverage.

Travel Support That Never Stops

Our 24/7/365 fulfillment center is staffed with travel specialists dedicated to one mission: assisting and enhancing your travelers' experience via phone or chat. Professional business travel management support when you need it, without the overhead of additional staff.

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A graphic with the Magellan Award next to the text "Travel Weekly Magellan Awards by Northstar"
Award-Winning Leader in Travel

HickorySolutions365 Wins Silver in the 2025 Magellan Awards — Second Year in a Row

Hickory’s Global Stays Accommodation Network secured Gold for Overall Business Strategy, extending a strong year of recognition across the Hickory Global Partners network.

What is HS365?

Travel Fulfillment Reimagined

Whether you’re an agency or an internal travel department, HS365 provides scalable support without fixed staffing costs.

Our Travel Advisors average over five years of corporate and leisure travel expertise and are proficient in all major GDS platforms. With access via phone, email, or chat, we close service gaps that cost agencies revenue and frustrate travelers.

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Our Solutions

Travel Support Services

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Select Service: Personalized support with call recording, chat, and call-back features. Our team scales to meet demand and provides coverage during disruptions such as weather, geopolitical events, or vendor issues.

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Ambassador Service: VIP priority assistance from dedicated Travel Advisors trained for road warriors requiring immediate, personalized support.

Additional Services

  • Custom Talent Solutions: Short- or long-term staffing to augment in-house teams
  • OBT and Queue Monitoring: Professional queue management and ticket issuance
  • Back Office Support: ARC/BSP reporting and accounting functions
  • IT Innovation & Reporting: Portal access with dashboard analytics
Why Choose HS365

Why Agencies and Departments Choose HS365

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Eliminate Staffing Gaps: Scale without adding full-time staff. Provide after-hours coverage without overtime while maintaining service quality from experienced advisors.
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Handle Complex Demands: From emergencies to group trips, HS365 manages needs that strain in-house teams.
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Operational Flexibility: Our model adjusts to demand during peak booking periods, disruptions, or group arrangements.
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Hickory Partnership

Part of the Hickory Global Partners Family

HS365 operates as a proud service of Hickory Global Partners, an industry-leading global alliance with over 40 years of expertise. HS365 services are available to both Hickory Members and Non-Members, while membership unlocks negotiated hotel rates, robust air programs, and ground transportation solutions.

Manage Travel With Confidence

Ready to Transform Your Travel Operations?

Discover how HS365 can eliminate staffing challenges while enhancing service quality.

Contact Us Today